La mia prenotazione
 
Our new email address is :-bayhorsegreenhammertonoffice 21@gmail.com

Covid 19

OUR TEAM


  • All Team Members have undergone Covid 19 training through Greene King
  • All team Members will regularly wash their hands and use Hand Sanitiser
  • All team members have their temperature checked at the start of every shift
  • All team members will be required to stay at home if unwell
  • All team Members will be required to follow official guidance for self isolating
  • All team Members are required to wear PPE as appropriate
  • The team will follow a policy of no physical contact and will observe social distancing wherever possible

Covid 19 Accommodation

Covid 19 Accommodation

Our accommodation is now re-open. We have made the  following changes to ensure the safety of our guest and team. Our rooms and communal spaces are cleaned and sanitised according to official guidelines.

Check in time is now 3pm and check out time is 10am
We ask that guests check in using the front entrance and sign the guest registration log. 

We have limited direct contact with our housekeeping team and are practising social distancing. If your stay is more than one night we will discuss your housekeeping requirements on check in.

All rooms are fully ventilated before and after cleaning.


Hand sanitiser, face masks are available in the rooms along with our usual complimentary toiletries.

We have implemented a rigorous cleaning and disinfection schedule for our public areas.

We have provided PPE for our staff.

Contactless checkout is available.

We have removed non essential items from rooms to reduce contamination risk.

Breakfast can be eaten outside in our courtyard areas or in our restaurant area, observing our social distancing requirements. We are not offering a buffet breakfast. We serve a "Cook to Order" Full English Breakfast using local farm produce , Tea, Coffee and Orange Juice.
Breakfast is currently served between 7.30 am to 9am - early breakfast by pre-arrangement only.
Please note we keep our indoor areas ventilated during service to ensure Covid safety requirements.

Our Valued Guests

  • We will ask you to complete a Guest registration Form upon arrival that will be held on out system for 21 days to meet the Track and Trace requirements for the Government
  • We are still using the NHS Track and Trace App which we will would advise you to use during your stay.
  • We have cleaned your bedroom following strict Covid safety guidelines
  • Please wash you hands when returning to your room
  • We encourage you to use the toilet in your bedroom , rather than public areas
  • Please follow any Covid restrictions we have in place.
  • On departure please ventilate the room, leave any dirty towels in the shower tray, leave the rubbish outside the room double bagged and the key inside the door.
  • We will endeavour to use contactless payment with the card 

Risk Assessments To Meet Covid 19 Safety Requirements.

A copy of our current Covid 19 Risk Assessment is available at our Check in Area should guest wish to look at it.

 
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